ACCESSIBILITY STATEMENT

Shenzhen Hengfashun E-commerce Co., Ltd. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to guarantee our website is welcoming and accessible to the widest possible audience.

Conformance Status

We strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

While Shenzhen Hengfashun E-commerce Co., Ltd. strives to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website. We are actively working to increase the accessibility and usability of our website to meet these standards consistently.

Measures to Support Accessibility

Shenzhen Hengfashun E-commerce Co., Ltd. takes the following measures to ensure the accessibility of our website:

Regularly evaluating and updating our website's interface and code to improve accessibility.
Ensuring our website is navigable via keyboard and compatible with screen readers.
Prioritizing high-contrast text, clear typography, and accessible navigation menus.

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers while browsing our site or purchasing our products, please let us know so we can make it right.

You can reach our support team through any of the following methods:

Company Name: Shenzhen Hengfashun E-commerce Co., Ltd.
Email: info@ciaociao.shop
Phone Number: +86 16675238684
Service Time: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time, New York, USA)
Business Address: Room 314, Huatong Building, No. 8 Ganli 2nd Road, Gankeng Community, Jihua Subdistrict, Longgang District, Shenzhen, Guangdong Province, China